Xyst worked closely with the unit to better understand the current state of their functions and services, and the effectiveness and efficiency of the current team resourced to deliver them.
Also we worked to better understand the outputs and outcomes which Council and the community require from Council’s parks, open spaces and public facilities, and whether there are any gaps or over-delivery in the management of the services and functions.
The review was expected to provide clear recommendations on future options for management of these functions and services at Council, and for the structure of a team to be resourced to deliver them.
Revised service standards were a key project outcome for the parks service unit.