Research

Empowering our councils and local government agencies with timely, accurate information allows them to make good decisions about their outdoor spaces, facilities and assets. We’re research specialists.  Having quality information underpins every project we undertake and allows us to use evidence-based decision making in any recommendations.

Research plays such an important role in the work we do that we developed Yardstick, a suite of benchmarking tools delivering information to inform decision making and improve service delivery.

Combined with our knowledge of the processes, constraints, challenges, the political environment and agendas, we find election-proof solutions and create better management systems for our clients.

if we can help you deliver a project

Our expertise

Related Team

Director
As a Director, my focus at Xyst is across parks and recreation consulting, business development, managing staff, and strategic direction. I grew up in Vancouver, Canada, have lived and worked in Au...
Director
My primary role is to manage the team at Xyst’s Napier office and to assist our other consultants to bring innovative, best practice solutions for our clients. I have deep knowledge across the ke...
Director
As a Director I am able to support clients in many ways with my specialities in asset management, procurement, maintenance contract options, service reviews and project management support. My experi...
Senior Consultant
As a consultant, I have been involved with a mixture of parks planning, asset management, capital works delivery and programme management projects for councils, charitable trusts and Maori trusts. M...
Senior Consultant
I support councils to develop clear policy and guidelines for managing public activities on public land. I do this by supporting council officers to manage natural and built assets, ensuring they a...
Senior Consultant
My key responsibility is project management of the Yardstick suite of benchmarking tools. This involves regular updates to the online tools on the Yardstick website, development of new survey and ben...
Senior Consultant
I am a highly experienced open space and local government professional, with more than 15 years’ experience in open space planning, including reserve management, master and concept planning, capi...
Recreation and Open Space Consultant
I am passionate about our sector and making a difference. I always produce work to the best of my ability and take the client on the journey with me. I like to positively challenge thinking and the...
Parks and Facilities Consultant
As a consultant with Xyst, I help local government and other agencies plan and deliver parks and recreation benefits for their local communities. This involves supporting clients with a broad range ...
Consultant
Since starting with Xyst, I have worked alongside council to fill the role of Parks, Facilities and Customer Service Officer. This role manages the day-to-day operations of the council’s cemeteri...
Administration Assistant
I have recently joined Xyst and bring 15+ years of experience working within accounts and administration to the team. My role comprises working closely with our business manager on various account...
Graduate Consultant
Since starting with Xyst, I have been involved with a mixture of tree and asset condition assessments, playground maintenance reports and cemetery reviews. These roles involve working on the ground t...
Associate
I provide expertise and an in-depth understanding of planning for parks. I am engaged to undertake assessments of parks and recreation provision, analysis of park acquisitions and business cases fo...
Senior Consultant
I have worked in local government in Australia and Aotearoa New Zealand, more recently overseeing the governance structure, stakeholder engagement and staff leadership within a primary health netwo...
Consultant
As a consultant, I am involved with a mixture of parks planning, asset management, capital works delivery and programme management projects for councils. My role often requires a high degree of meani...
Associate Consultant
I have over 30 years local government experience, holding a range of positions within community development, open space, recreation and sport and community assets portfolios. I was instrumental in de...
Auditor
I put my all into every opportunity and am always open to learning. I am involved in parks audits for Xyst and its associated Yardstick benchmarking program, assessing park assets, conditions and m...
Surveyor
My role is mainly undertaking parks user surveys using the Yardstick Parks Survey tool for local government clients. My training and experience is in the area of performance in musical theatre so I...
Consultant
With over 15 years combined experience in natural resource management and arboriculture, I have been involved in a variety of projects within the public, private and not-for-profit sectors. This in...
Director
I founded Xyst in 2002 with a desire to establish a parks and community facilities company that could both meet the needs of local government and also provide an alternative safe and happy workplace ...

Related Projects

Parks Operational Review

After consulting with Maribyrnong City Council’s management and operational staff, the Xyst team identified areas for improvement and operational excellence. Xyst conducted an audit of

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Open Space Embellishment Costing

Developed an open space hierarchy and typical development level of service description on which to base cost estimates for development contributions evaluation. Developed cost estimates

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Track Asset Review

Undertook a detailed trail assessment of all Ruapehu District Council (RDC) managed trails using Xyst’s trail assessment system and against HB8630:2004. An individual assessment report

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Peace Avenue Trees

Xyst was engaged by the Mackenzie District Council to undertake an inspection of the 500 historic Peace Avenue trees planted at the turn of the

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Trail Survey

In early 2022 Yarra Ranges Council engaged Xyst to undertake a performance assessment of three shared use trails: the Lilydale Lake Trail, the Lilydale to

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Bold Park User Satisfaction Review

Xyst completed a comprehensive engagement strategy involving user intercept surveys, obtaining feedback from non-park-users in surrounding areas, and a matching on-line survey to establish an

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Parks Performance Assessments

The purpose of the parks performance assessment was to identify the strengths and weaknesses of each park, from a multi-faceted holistic perspective, and particularly from

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Parks User Survey

Xyst carried out surveys within various parks and reserves in the City of Greater Dandenong. These surveys recorded visitor expectations of levels of service and

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Parks User Survey

Visitors’ expectations for levels of service are measured by asking them to rate the importance of various park features. The results are compared with visitor

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Park Observation Study

Xyst developed a methodology including a set of observation criteria. Merri-bek City Council used its own labour force to observe people in 230 parks and,

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