Child Care Centre Playground Performance Assessment
Key findings of the performance assessments, accompanied by some high level analytical commentary was completed, with each playground assigned an overall performance assessment score. Analysis included site design, play value, quantity of play items, equipment condition, safety surface condition and an assessment of remaining life of the asset.
Parks Performance Assessments
The purpose of the parks performance assessment was to identify the strengths and weaknesses of each park, from a multi-faceted holistic perspective, and particularly from the users’ perspective. Recommendations to retain, change or assign (where none previously existed) service classifications for each park were made.
Shade Audit of Open Spaces
Xyst provided a qualitative assessment of existing shade throughout the network and completed a current condition assessment for structural shade infrastructure. Analysis was provided to assist the Council to determine the current and future needs for shade within the facilities, and objective recommendations were made based on results and findings of the audits.
Playground Performance Assessment
Undertook an assessment of each playground using the Playable Space Assessment Tool, Play England 2009, which has been adapted by Xyst. The tool enabled an assessment to be made of location, play value and ancillary facilities to produce an overall percentage score for each playground, ranking each playground to enable priorities to be identified objectively […]
Botanic Gardens Staff Resourcing Review
Xyst provided an independent review of staffing resourcing to help the Parks and Open spaces department to determine appropriate resources and a structure for the Botanic Gardens in the future. There was only enough staff to perform basic maintenance of the gardens so Xyst carried out a benchmarking analysis to assess how other Botanic Gardens […]
Parks User Survey
Xyst carried out surveys within various parks and reserves in the City of Greater Dandenong. These surveys recorded visitor expectations of levels of service and then compared them with the visitor satisfaction for the same levels of services. This measurement gives an indication of performance measured against expectations, along with an indication of under or […]
Botanic Garden Education Program
Xyst analysed the current education program that Geelong Botanic Gardens was using and created an issues and opportunities report. The report identified a number of issues and opportunities, fundamentally identifying a lack of strategic direction for the program. It was recognised that a business plan was needed to address many of the key issues. The […]
Parks and Service Review
Xyst was brought in to undertake a service review of the Parks and Environment section based on a Council resolution of November 2018. We reviewed Kalamunda’s information with other Australian councils’ park provision, using Yardstick to produce a wide range of performance metrics to assess relative levels of service, performance and efficiency. We were also […]
Performance Analysis Report and Improvement Plan
Xyst looked at the City of Kingstons park information and management processes and compared these against other Australian organisations. These comparisons provided Xyst with information which helped guide the City of Kingston to make decisions surrounding areas of improvement.
Performance Analysis Report and Improvement Plan
Xyst looked at the City of Karratha’s park information and management processes and compared these against other Australian organisations. These comparisons provided Xyst with information which helped guide the City of Karratha to make decisions surrounding areas of improvement.
Parks User Survey
Visitors’ expectations for levels of service are measured by asking them to rate the importance of various park features. The results are compared with visitor satisfaction for the same features. Measuring this satisfaction gives an indication of performance of levels of service against their expectations. The difference between importance and satisfaction gives a measure of […]
Staff Resource Benchmarking Exercise
Xyst used data from Yardstick to create benchmarking metrics to compare four other Victorian councils to Macedon Ranges. Using this data Xyst was able to provide recommendations to Macedon Ranges on modifying the Structure of the Open Space and Recreation Department going forward.
Open Space Strategy
Xyst’s audit identified the need to review and update the Council’s existing Open Space Strategy (2013) to provide a structured and consistent approach that will inform the strategic and planning processes for parks and gardens. The audits findings allowed Council to determine whether it was providing a sufficient level of clarity to make investments and […]
Tree Contract Review Recommendations
Xyst was commissioned by Maroondah City Council to lead a workshop with relevant staff to assist in reviewing the current approach to outsourcing of arboriculture services for the following activities: collection of tree data, risk assessment and monitoring of physical works, street tree pruning and wire clearance works, supply and planting of street trees and […]
Level of Service Summary
Xyst identified and developed Levels of Service through a series of staff workshops, assisted by an analysis of the current asset inventory and review of the contract specifications. The levels of service will address both development and operating levels of service and will be guided by an agreed strategic parks category framework that could be […]