Parks User Survey
Visitors’ expectations for levels of service are measured by asking them to rate the importance of various park features. The results are compared with visitor satisfaction for the same features. Measuring this satisfaction gives an indication of performance of levels of service against their expectations. The difference between importance and satisfaction gives a measure of […]
Staff Resource Benchmarking Exercise
Xyst used data from Yardstick to create benchmarking metrics to compare four other Victorian councils to Macedon Ranges. Using this data Xyst was able to provide recommendations to Macedon Ranges on modifying the Structure of the Open Space and Recreation Department going forward.
Open Space Strategy
Xyst’s audit identified the need to review and update the Council’s existing Open Space Strategy (2013) to provide a structured and consistent approach that will inform the strategic and planning processes for parks and gardens. The audits findings allowed Council to determine whether it was providing a sufficient level of clarity to make investments and […]
Tree Contract Review Recommendations
Xyst was commissioned by Maroondah City Council to lead a workshop with relevant staff to assist in reviewing the current approach to outsourcing of arboriculture services for the following activities: collection of tree data, risk assessment and monitoring of physical works, street tree pruning and wire clearance works, supply and planting of street trees and […]
Level of Service Summary
Xyst identified and developed Levels of Service through a series of staff workshops, assisted by an analysis of the current asset inventory and review of the contract specifications. The levels of service will address both development and operating levels of service and will be guided by an agreed strategic parks category framework that could be […]
Park Observation Study
Xyst developed a methodology including a set of observation criteria. Merri-bek City Council used its own labour force to observe people in 230 parks and, combined with Xyst’s observation criteria, data surrounding park usage was developed. Xyst collated, analysed and presented this data to Merri-bek City Council.
Playground Performance Assessment
Xyst was engaged by Mount Alexander Shire Council to undertake a performance assessment of its playgrounds. Playground performance assessments were then conducted over 24 sites. Data was captured into an online platform that collated the information for analysis. The assessments recorded and evaluated many key attributes of each playground, eg places to sit/socialise. This data […]
Open Space Asset Management Plan 2021
Xyst was approached by Mount Alexander Shire Council to develop an Asset Management Plan to formally document the management approach applied to parks services and assets. This long-term planning approach was considered necessary given the large capital and operating expenditure expected. The developed AMP covers a 10-year timeframe and its main focus was in determining […]
Open Space & Street Furniture Guidelines
Xyst were engaged to develop guidelines to be used to support existing Council policies and strategies and act as a compendium to the strategy. These guidelines were used to produce a consistent method of replacing damaged and ageing furniture and designing new parks and streetscapes. Providing these guidelines allowed Moyne Shire to meet their need […]
Rural City of Murray Bridge – Water-Based Recreation Management Plan
Xyst developed the Management plan to help RCMB identify opportunities for rejuvenation along the Murray River Corridor, encompassing future potential for residential land uses and sustainable environmental management. Xyst participated in inception and research and consultation and assessments to deliver a final management plan. From this Xyst identified opportunities and constraints relating to a broad […]
Bushland & Wetland Reserves Prioritisation & Planning
Xyst produced the document to help Council produce a more strategic and consistent process to ensure bushland and wetland reserves are managed for their long-term sustainability, on ground actions are prioritised and that councils resources are used efficiently and effectively. To prioritise the reserves and plan for the management, a process of combining state criteria […]
Eltham Lower Park Wayfinding Audit
Xyst developed an audit to identify the existing signage placed within the Eltham Lower Park and adjoining areas. This existing signage included signs directing people to the park and within the park. Each sign within the park was assessed to consider the condition, functionality and wayfinding needs for visitors to the park. At the end […]