Parks Management and Operations Review
Xyst was engaged to review the functions and services undertaken by the Parks and Recreation team within the Operations business unit at Nelson City Council. The review sought to understand which functions and services Council’s Parks and Recreation Team currently provides in regards to the operational management of Council’s parks, reserves, and public facilities, the […]
Parks Review
Xyst was engaged to review the functions and services undertaken by the District Parks Planning and District Parks Operations within the Operations Department at Taupo District Council. Specifically, the review sought to: Identify what policy and plans are currently in place and what is on the agenda to complete currently Develop a clear hierarchy of […]
Arborist Contract
Xyst was engaged by Greater Sydney Parklands (GSP) who required a single contractor to complete arboriculture maintenance across the Greater Sydney Parklands’ network including; Western Sydney Parklands Parramatta Park Callan Park Fernhill Estate Centennial Parkland To facilitate this process Xyst produced a suitable procurement plan, contract and tender documents and managed the release of the […]
Camping Ground Activity
Section 17A Services Delivery Review Through this review process Xyst spoke to Council’s operational, governance and financial staff, as well as camping ground operators and their governing bodies, to better understand the current operational model, performance and challenges. We considered the current agreements, legislative compliance, asset management and tourism/visitor offering. As a result we have […]
Park Service Delivery Audits
Xyst designed a specialised tool for the Yarra City Council, leveraging the Safety Culture iAuditor platform. This tailored solution facilitates the inspection of areas maintained under the Council’s Open Space Maintenance Contract. All assets were inspected across the full range of park categories and measured for compliance with the relevant KPIs and outcomes detailed in […]
Artificial Water Features in Parks
Risk Assessment Xyst conducted a risk assessment on Council-owned artificial water features located in public spaces. Xyst worked with Council to identify the assets to be assessed and agreed on the assessment criteria and risk matrix utilised to make the assessments. Using the site assessment tool SafetyCulture, we visited each asset and conducted a risk […]
Harbour Facilities Officer Secondment
Xyst provided staffing resource on a secondment to cover a vacant position at the Thames-Coromandel District Council. During the 11 months Xyst was engaged, staff managed the District’s boat ramps and wharves. This included overseeing a boat ramp pass system, engaging with the public, commercial tour operators and fishing vessels, managing part-time wharf staff and […]
Site Operational Plan Template
Xyst workshopped with key parks staff, discussing delivery outcomes, levels of service, desired operational plans format and expectations for inclusion. This facilitated our understanding of key requirements and staff expectations. We prepared one template that can be adjusted by the team as needed for different sites and their characteristics. The template includes sections for each […]
Parks and Playgrounds gap analysis and performance assessment
Xyst undertook an open space performance and asset gap analysis covering: Development of an agreed level of service standard for the BBS parks and open spaces, based on their hierarchy and types. Conducted a comprehensive gap analysis providing an overview of each park within Baw Baw Shire, highlighting discrepancies between the current assets at each […]
Playground Renewal Plan
Xyst worked with the client’s internal parks team developing their playground levels of service to support Council’s future strategic direction. A report was provided outlining the service levels and recommendations to support future funding applications and to address current gaps in service levels within the next 5 years. Developed levels of service to guide the […]
Review of Service Standards
We worked with the team to refine the park categories and quality standards i.e., high, medium or basic. The purpose of this work was to capture the current operational levels of service to ensure consistency, identify gaps in maintenance and understand how their current level of service compared to industry best practice. Capturing the levels […]
Aquatic Services Provision
Service Delivery Section 17a LGA 2023 This review was conducted to determine the most appropriate service delivery model to achieve the desired outcomes in a cost-effective way. Seven options were considered and, through a first stage assessment of benefits, five were deemed appropriate to meet service delivery expectations. Of these, four were outsourced options and […]