Contract Training Workshop
Xyst prepared and led a 3/4 day training session on contract management, contributing to cover contract management tasks including tender planning, specification writing, etc. Three main themes were delivered to staff; these were contract management, service delivery specifications and quality management.
Trails Operating Levels of Service
Xyst produced an operating level of service that was aligned with best practice guidelines which focused on confirming maintenance tasks associated with the trail network and identifying appropriate intervention tolerances, frequencies of operation, response times and deadlines associated with each task. Each level of service that was identified responded to the public use of the […]
Rural Townships Community Caretaker Performance Assessment
Xyst was engaged to undertake an independent mid-term audit and performance review of community caretaker contracts in place for parks and open space maintenance in rural townships across the Tairāwhiti Gisborne District. The project included developing and undertaking an audit/performance assessment of each of the nine contractor areas, interviews with the contractors who held open […]
Parks and Gardens Service Review
Xyst undertook a performance quality assessment of operations and maintenance standards across a sample of different parks categories with a geographic spread across the shire. This assessment enabled us to develop an overall result of 90% for parks within the Council’s authority. Following the assessment, key areas of improvement and success were identified. From this […]
Operations Levels of Service.
Xyst produced an operating levels of service guideline which focused on confirming scheduled maintenance tasks associated with grass, horticulture, sports areas, irrigation, furniture and structures, paths and hard surfaces, playgrounds, litter and refuse, trees, verges and firebreaks. Each of these areas had scheduled operations, such as grass height, and then each area had tasks assigned. […]
Parks Operations Site Audit
To review the Council’s maintenance operations, Xyst developed a site inspection matrix that had two major areas of assessment, being critical success factors and the technical service levels. The critical success factors were scored for each site and weighting applied. This approach was used due to some factors for users being more important than technical […]
Landfill Revegetation Programme and Maintenance Plan 2014
Xyst developed a landfill revegetation programme for Port Pirie Regional Council, along with a maintenance plan developed to assist the Council when undertaking the physical works required to revegetate the landfill site. The developed plan included planting schedules, maintenance plan and specifications, and site planning plan. These elements discuss which species should be planted, specifications […]
Low Herbicide Weed Control Trial Study
Nelson City Council has received several requests from members of the public who have requested that pesticides aren’t used in Council’s parks and reserves. In response, Council has requested that Xyst Limited investigate the feasibility and implications of undertaking weed control in a selection of reserves with no (or minimal) herbicide use. The report considers […]
Capacity Review
Xyst worked closely with the Hutt City Parks and Reserves team to review their operations, property, planning, project management and contract management roles. Using a combination of peer Council analysis, Yardstick benchmarking and our extensive local government experience to identify opportunities for improvement and a programme of change.
Contract Management and Contract Auditing
Xyst was engaged to manage the Amenity Tree Maintenance Contract and Open Space Maintenance contract for the City of Port Phillip from May 2023 through to March 2024. This included providing a dedicated contract manager working within the City of Port Phillip on placement. Particular emphasis was focused on improving contractor performance, systems improvement, reviewing […]
Karl Nesbitt
I have over 30 years’ experience in the horticulture, parks and open spaces, community facilities and customer service sectors. I have been involved in contract management, business development and quality assurance programs such as Yardstick. You can contact me for help with Project management Asset management Environmental landscape Open space development Cemeteries and crematoria Community, […]
Mark Bruhn
I have worked in local government in Australia and Aotearoa New Zealand, more recently overseeing the governance structure, stakeholder engagement and staff leadership within a primary health network. I bring a strong service delivery and customer relationship focus having worked closely with governance groups, elected members, tangata whenua, funding agencies and community networks. You can […]